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Privacy Policy

About our privacy policy
Nondejeu cares a lot about your privacy. We therefore only process data that we need for (the
improve our services and handle the information we hold about you and your use of our with care
services collected. We never make your data available for commercial purposes
third parties.
This privacy policy applies to the use of the website and the services provided by Nondejeu. The starting date for the validity of these conditions is 4/05/2018, with the publication of a
new version voids the validity of all previous versions. This privacy policy describes what information about you
are collected by us, what this data is used for and with whom and under what conditions
data may possibly be shared with third parties. We also explain to you how we use your data
store and how we protect your data against misuse and what rights you have with regard to your data
personal data provided to us.
If you have any questions about our privacy policy, please contact our privacy contact person, u
find the contact details at the end of our privacy policy.
About the data processing
Below you can read how we process your data, where we store it or have it stored, which
security techniques we use and for whom the data is transparent.

 

Web store software
Lightspeed
Our webshop has been developed with software from Lightspeed. Personal data that you provide on our behalf
services available to us are shared with this party. Lightspeed has access to your
data to provide us (technical) support, they will never use your data for any other purpose.
Lightspeed is obliged to provide appropriate information on the basis of the agreement we have concluded with them
take security measures. Lightspeed uses cookies to provide technical information
in relation to your use of the software, no personal data is collected and / or
saved.

 


Web hosting
Lightspeed
We purchase web hosting and e-mail services from Lightspeed. Lightspeed processes personal data
on our behalf and does not use your data for your own purposes. However, this party can collect metadata about
the use of the services. These are not personal data. Lightspeed has appropriate technical and
organizational measures taken to prevent loss and unauthorized use of your personal data.
Lightspeed is obliged to observe secrecy on the basis of the agreement.

 


E-mail and mailing lists
Lightspeed
We send our newsletters and transactional e-mails using our web shop software 'Lightspeed'.
All confirmation emails you receive from our website and web forms are sent through the servers of
Lightspeed. Lightspeed will never use your name and e-mail address for its own purposes. At the bottom of every email
which is sent automatically via our website, you will see the "unsubscribe" link. If you click on this you will not receive an email
receive more from our website. This can seriously reduce the functionality of our website! Your
personal data is sent, stored and accessed securely by Lightspeed. Lightspeed creates
use of cookies and other internet technologies that provide insight into whether e-mails are opened and read.
In addition, Lightspeed processes information about you as a recipient and the subject line of e-mails for the
improving the quality of the service, this data is kept for 30 days. Lightspeed
reserves the right to use your data to further improve the service and in
to share information with third parties in this context.

 

Lightspeed
We use the services of Lightspeed for our regular business e-mail traffic. This party has
take appropriate technical and organizational measures to prevent misuse, loss and corruption of your and ours
data as much as possible. Lightspeed does not have access to our mailbox and we handle all of us
e-mail traffic confidential.

 


Payment processors
Mollie
We use the platform to process (part of) the payments in our webshop
Mollie. Mollie processes your name, address and residence details and your payment details such as your bank account or
credit card number. Mollie has taken appropriate technical and organizational measures to protect your
protect personal data. Mollie reserves the right to use your data for the
to further improve services and to share (anonymised) data with third parties.
In the case of an application for a deferred payment (credit facility), Mollie shares personal data and
information regarding your financial position with credit rating agencies. All the above mentioned guarantees
with regard to the protection of your personal data also apply to the parts of
Mollie's services for which they engage third parties. Mollie does not store your data longer than on the basis of
legal deadlines are allowed.

 

Reviews
Kiyoh
We collect reviews via the Kiyoh platform. If you leave a review via Kiyoh then you are
you are obliged to provide a name and e-mail address. Kiyoh shares this information with us so that we can use the
can link a review to your order. Kiyoh also publishes your name on its own website. In
In some cases, Kiyoh may contact you to provide an explanation of your review. In the
In case we invite you to leave a review, we will share your name and e-mail address with Kiyoh. She
only use this information for the purpose of inviting you to leave a review. Kiyoh has
take appropriate technical and organizational measures to protect your personal data.
Kiyoh reserves the right to employ third parties for the provision of services
we have given permission to Kiyoh for this. All the above mentioned guarantees with
with regard to the protection of your personal data also apply to the parts of the
services for which Kiyoh engages third parties.

 


Shipping and logistics
Bpost or DPD
If you place an order with us, it is our job to have your package delivered to you. We use the
services of Bpost or DPD for carrying out the deliveries. It is therefore necessary that we provide your name, address and
share residence details with Bpost or DPD. Bpost or DPD only uses this information for the purpose of carrying out the
agreement. In the event that Bpost or DPD engages subcontractors, Bpost or DPD also provides your data to these parties
available.

 


Invoicing and accounting
Lightspeed
For our records of our administration and accounting we use the services of
Lightspeed. We share your name, address and residence details and details regarding your order.
This data is used for the administration of sales invoices. For our track of our
We use the services of Lightspeed for administration and accounting. We share your name, address and
residence details and details regarding your order. These data are used for the
administration of sales invoices. Your personal data will be sent and stored protected.
Lightspeed is obliged to observe secrecy and will treat your data confidentially. Lightspeed
does not use your personal data for purposes other than those described above.
External sales channels

 

Purpose of data processing

General purpose of the processing
We only use your data for the benefit of our services. That is to say that the purpose of the
processing is always directly related to the assignment you provide. We do not use your data for
(targeted) marketing. If you share information with us and we use this information to - other than at your request -
to contact you at a later time, we will ask you for explicit permission. Your data will be
not shared with third parties, other than to meet accounting and other administrative obligations.
These third parties are all kept confidential on the basis of the agreement between them and us or an oath
or legal obligation.

Automatically collected data
Data that is automatically collected by our website is processed for the purpose of providing our services
further improve. This data (for example your IP address, web browser and operating system) is none
personal data.

Cooperation in tax and criminal investigations
In some cases, Nondejeu can be held to share on the basis of a legal obligation
of your data in connection with government tax or criminal investigations. In such a case, we are
forced to share your data, but we will do so within the possibilities that the law offers us
to oppose.

 

Retention periods
We keep your data as long as you are our client. This means that we keep your customer profile until you indicate
that you no longer wish to use our services. If you indicate this to us, we will also understand this
as a forget request. Pursuant to applicable administrative obligations, we submit invoices with your
To keep (personal) data, we will therefore keep this data for as long as the applicable term runs.
However, employees no longer have access to your client profile and documents that we receive in response to your
have manufactured the order.

Your rights
On the basis of the applicable Belgian and European legislation, you as a data subject have certain rights with
with regard to the personal data processed by or on behalf of us. We explain which ones below
rights these are and how you can invoke these rights.
In principle, in order to prevent misuse, we will only send copies and copies of your data to your already with us
known e-mail address. In the event that you wish to send the data to a different e-mail address or, for example, by post
received, we will ask you to identify yourself. We keep records of completed requests
In the event of a request to forget, we administer anonymous data. All transcripts and copies of
you will receive data in the machine-readable data format that we use within our systems.
You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are
misuse your personal data.

Right of inspection
You always have the right to process the data that we process or have related to your person or for that purpose
be traceable, viewable. You can submit a request to that effect to our contact person for privacy matters. YOU
will receive a response to your request within 30 days. If your request is granted we will send it to us
known e-mail address a copy of all data with an overview of the processors who hold this data
, stating the category under which we have stored this data.

Right of rectification
You always have the right to use the data that we process or have processed that relate to or to your person
be traceable, to be adapted. You can submit a request to that effect to our contact person for
privacy matters. You will receive a response to your request within 30 days. If your request is granted we will send
you at the e-mail address known to us a confirmation that the data has been changed.

 

Right to restriction of processing
You always have the right to process the data that we process or have related to your person or for that purpose
be traceable, to be limited. You can submit a request to that effect to our contact person for privacy matters.
You will receive a response to your request within 30 days. If your request is granted, we will send it to you
our known e-mail address a confirmation that the data will no longer be processed until you cancel the restriction.

Right to portability
You always have the right to use the data that we process or have processed that relate to or to your person
traceable, to be carried out by another party. You can submit a request to that effect to our
contact person for privacy matters. You will receive a response to your request within 30 days. As your request is
We will send you copies or copies of all information about you that we have on the e-mail address known to us
processed or processed by us by other processors or third parties. In all likelihood
In such a case, we can no longer continue the service, because the secure connection of
data files can then no longer be guaranteed.

Right of objection and other rights
In some cases you have the right to object to the processing of your personal data by or
on behalf of Nondejeu If you object, we will immediately stop the data processing
pending the settlement of your objection. If your objection is well-founded, we will provide copies and / or copies of it
data that we process or have made available to you and then permanently discontinue processing.
You also have the right not to become automated individual decision-making or profiling
subject. We do not process your data in such a way that this right applies. Do you believe
that this is the case, please contact our contact person for privacy matters.

 

Cookies

Google Analytics
Through our website, cookies are placed from the American company Google, as part of the “Analytics” service. We
use this service to keep track of and get reports on how visitors use the website. This one
The processor may be obliged to provide access to this data on the basis of applicable laws and regulations. We
collect information about your surfing behavior and share this data with Google. Google can enter this information
interpreting coherence with other datasets and in this way follow your movements on the internet. Google
uses this information to offer targeted advertisements (Adwords) and other Google services, among other things
and products.

Cookies from third parties
In the event that software solutions from third parties use cookies, this is stated in this
privacy declaration.

Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, on this page you will always find the most
recent version. If the new privacy policy has consequences for the way in which we already collect data with
concerning you, we will notify you by e-mail.

Contact details
Nondejeu
Stationsstraat 1B
3150 Haacht
Belgium
BE0657927145
E [email protected]
Contact person for privacy matters
Dimitri Croons

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